Social Media Cider Café (non-alcoholic)

North Somerset ApplesI have been working with SME’s for some time, and I’m now chuffed to announce the first Social Media Cider Café – which I am hosting with my good friend Michael Waugaman (@waugaman). Continue reading

Dance the Google Wave

I’ve just viewed this 90-minute video demo of Google Wave, Google’s new collaboration and communication tool. Lars Rasmussen, one of the key developers, does the ‘Google wave dance’ during his presentation, while he hopes the demo won’t crash! Continue reading

Seth says: start a tribe

Seth Godin talks a lot of sense about Tribes. People who disagree with the status quo and decide they want to change things. Godin persuades us to tell a story, connect to a tribe, lead a movement and make a change.  Continue reading

Twestival comes to Bristol

Bristol TwestivalBristol is gearing up for its contribution to Twestival on Thursday (12 February) in aid of charity:water.

The global Twitter community has mobilised in double-quick time to host 24-hours of FUNdraising in a staggering 175+ cities around the world.

The idea was conceived by Amanda Rose. You can read about her motivation for Twestival in her interview with the Blog Herald.

Is Twitter for you?

Twitter is quickly being adopted by individuals, organisations and businesses as a new way to communicate to the world. By attempting to answer the question ‘what are you doing?’ , people come up with all sorts of interesting facts, anecdotes, thoughts, links, questions and answers… and the list goes on.

Twitter is a micro-blogging platform that allows you to write anything – so long as you keep to 140 characters. You decide which people you wish to ‘follow’ and in turn those people might follow you back.

You can use a Twitter profile to deal with customer queries, like Zappos, the successful USA online retailer, distribute the latest news like the Guardian Technology News, raise money for a good cause like Mara Triangle (pictured), share news of your travels, like Stephen Fry… or simply join the conversation.

Mara Triangle Twitter Profile

I learn a lot from the people that I ‘follow’ on Twitter, and in turn I like sharing links and thoughts with those that follow me. This makes Twitter a particularly valuable tool. Try it – ask a question and you will get inundated with answers!

You can also make your Twitter profile ‘private’ – although I really don’t see the benefit of this. Most people go public!

There is a service called Yammer, which is similar to Twitter but for businesses and lives behind a firewall. Only people on the same domain name can access to it.

But hold on, I have email, and an intranet in my organisation. Why would I want to have yet another application? Well, people who like your products or services will tell you so, and those that don’t may also tell you why. This is valuable feedback that you would have not gained otherwise.